Once logged on to the Your Benefits Resources website at myhranywhere.com/benefits, look for the “Need Help?” icon to ask Lisa, your virtual assistant, any questions you may have. Lisa can also connect you with a web chat representative and other helpful resources. For additional support, you can schedule an appointment with a customer service representative through the Your Benefits Resources website. You can also call Your Benefits Resources at 855-564-6155 from 8:00 a.m. to 8:00 p.m. ET, Monday through Friday.
Health Pros are also available to assist with tough issues like claims and billing disputes.
Questions About Coverage?
Start by contacting the insurance carrier directly. They know their coverage rules best.
If you enrolled in a Bronze or Silver medical coverage level, check out the HSA User's Guide (PDF) for additional contacts during the year.